Privacy Policy.
This policy explains what information may be collected when you visit sundariai.in or contact Sundari Digital Labs, how it is used, and the choices available to you.
1. Who we are
This website is operated by Sundari Digital Labs (“Sundari”, “we”, “us” or “our”). For privacy-related questions, contact us at hello@sundariai.in.
2. Information we collect
Information you choose to provide: If you contact us, you may provide your name, business name, email address or phone number, the service you are interested in, and the details of your enquiry.
Website and analytics information: We use Google Analytics 4 to understand how visitors use this website. Depending on your browser and settings, this may include pages viewed, interactions, approximate geographic region, device and browser information, referral information, and online identifiers or cookie-related data.
3. How enquiries are handled
The contact form on this website prepares an email in your device’s email application. The website does not transmit the form contents to a Sundari server, operate a contact-form database, or store form submissions. The email is sent only if you choose to send it from your email application. Once sent, the information is handled by the email service providers involved and may be retained in our mailbox for responding to and managing the enquiry.
4. Google Analytics
We use Google Analytics 4, provided by Google, to measure website traffic and understand general usage patterns. Google Analytics may use cookies, device identifiers and similar technologies to collect usage information and generate reports for us. We use this information to maintain and improve the website; we do not use this website’s analytics setup to collect the contents of your contact-form message.
Google may process information in accordance with its own terms and privacy policy. You can learn more at Google’s Privacy Policy. You can manage cookies through your browser settings. Blocking or deleting cookies may affect some website or analytics functionality.
5. How we use information
- To respond to enquiries and communicate about requested services.
- To understand website usage, troubleshoot issues and improve content and functionality.
- To protect the website, prevent misuse and meet applicable legal obligations.
6. Sharing and service providers
We do not sell personal information. Information may be processed by service providers that support website analytics, hosting, communications or website operations, and may be disclosed where required by law or necessary to protect rights, safety and security. Such providers may process information under their own terms and privacy practices.
7. Retention
We retain enquiry emails for as long as reasonably needed to respond, maintain business records, resolve disputes or meet legal obligations. Analytics retention is governed by the settings in our Google Analytics property and Google’s applicable practices. We do not maintain a database of contact-form submissions on this website.
8. Your choices and requests
You may choose not to submit an enquiry or may manage cookies through your browser. You can contact us at hello@sundariai.in to ask about personal information contained in an enquiry you have sent to us, or to request correction or deletion where applicable. We may need to retain certain information where required or permitted by law.
9. Children’s privacy
This website is intended for businesses and general audiences, not specifically for children. Please do not submit personal information about a child through this website.
10. Security
We take reasonable steps appropriate to the nature of the information and services we use. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
11. Changes to this policy
We may update this policy when our website, services, analytics configuration or legal obligations change. The latest version will be published on this page with its updated effective date.
12. Contact
For questions or privacy requests, email hello@sundariai.in.
